Build Flows

Beyond construction

Data, automation and AI builds for teams beyond construction

Construction is our specialty and most of our work. The skills behind it, connecting systems, automating handoffs, building governed AI tools and shipping custom applications, are not specific to construction. We take on work for other professional services and operations-heavy teams case by case, when the problem fits what we have built before.

The challenges we hear

  • Sales prep and follow-up are copied by hand

    Leads arrive as business cards, form fills and emails. Someone re-keys them into the CRM, researches the account before each call and writes the follow-up from scratch.

  • Systems hold the same customer in different shapes

    The CRM, support desk, accounting and project tools each keep their own version of a customer or engagement. Reporting across them means exports, lookups and manual matching.

  • Support and service requests lose detail on the way in

    Cases are logged with missing fields or the wrong picklist values, then bounced back for clarification before anyone can work them.

  • AI pilots stall at the point of real data access

    A chat assistant is easy to demo but hard to trust once it needs to read the CRM, a map service or live external data. Access, permissions and logging are left as an afterthought.

  • A core workflow does not fit any off-the-shelf tool

    The team runs a process the standard software was not built for, so it lives in spreadsheets, shared inboxes and the memory of one or two people.

What we build for you

Reporting and analytics
  • Reporting on one shared model

    Data from several business systems landed in Microsoft Fabric and reported in Power BI, with data-quality checks before numbers are published.

Workflow automation
  • Sales and operations automation

    Zapier, Power Automate or n8n workflows that capture leads into the CRM, prepare meetings, check calendars and draft follow-ups, with a human approval step before anything goes to a customer.

Integrations
  • System-to-system integrations

    Connections between CRM, accounting, support and operational systems through their APIs, so a record is entered once and matched everywhere else.

AI agents and MCP tools
  • Governed AI agents and MCP servers

    MCP servers that give agents scoped access to systems such as Salesforce, ArcGIS, weather forecasts and web search, with input validation and tool calls logged through a governed runtime.

Custom applications and portals
  • Custom applications and portals

    Focused applications built around a workflow that off-the-shelf software does not cover, with roles, access control and version history.

Document and field automation
  • Document intake and extraction

    OCR and extraction for PDFs, images and invoices, with the extracted fields checked before they reach a downstream system.

Use cases

Systems we connect

  • HubSpot
  • Salesforce
  • Zapier
  • Power Automate
  • n8n
  • Gmail
  • Google Calendar
  • OpenAI
  • ArcGIS
  • QuickBooks Online
  • SharePoint
  • Microsoft Fabric
  • Power BI

Proof

Frequently asked questions

Do you only work with construction companies?

Construction is our specialty and where most of our production work is. We also take on work for professional services and operations-heavy teams when the problem fits skills we have already shipped, such as CRM automation, MCP servers or a custom application. We decide case by case after a short conversation.

What kind of work outside construction is a good fit?

Work that connects systems through their APIs, automates a repeatable handoff, gives AI agents governed access to business data, or needs a focused custom application. Our public examples include a Zapier and HubSpot sales automation and open source MCP servers for Salesforce, ArcGIS, weather and web search.

Which automation platform do you use?

Whichever fits the systems and the team that will own it. We have built with Zapier, Power Automate and n8n, and write custom code when a platform cannot do the job cleanly.

How is a project outside construction priced?

The same way as any other project. We run a short discovery, then work to a fixed scope and price, agreed after discovery. If the work is not a good fit, we say so early.

Will AI send emails or change records without anyone checking?

Not by default. Customer-facing messages land as drafts for a person to approve, as in our Zapier sales walkthrough. Agent tools start with read-only access unless a write action is explicitly scoped and logged.

Next step

Which report or workflow would you like to improve?

Tell us what your team does today, which systems are involved, and what you want to change. We'll discuss whether there is a practical fit.

Prefer email? charley@buildflows.ai